Six weeks, fifteen minutes a day, inside the pre-shift you already run — no trainer, no binder, nobody off the floor. One pour per shift, cycling the list. A tasting ritual that builds the confidence, a swap policy that kills the awkward table, and a tools appendix — cards, tracker, baseline sheet — that keeps the rhythm honest after week six.
Your team doesn't go quiet because they don't know enough. They go quiet because they can't vouch for a wine they've never tasted, and nobody's ever poured them one. Confidence gets built by the mouth, not the manual. This isn't an upsell script — it's one better decision per table, which is just a better night. Six weeks in you'll hear them trading saves at the bar after close. That's the tell.
